Behavioral Health Insurance

It’s important to understand that with many insurance companies a behavioral health appointment is considered a “Specialist Visit." The visit may require a specialist co-pay depending on your plan. Your co-pay may be different than your primary care co-pay and may be applied to your deductible.

Many insurance companies require preauthorization for behavioral health benefits. It is the patient's responsibility to obtain authorization and convey this information to our staff prior to your visit. Please inform our staff when scheduling if your child has been seen by another behavioral health provider in the past 12 months. It is important to bring all current medications, previous testing results, and behavioral health records to your first appointment.

If you are seen in the medical clinic and behavioral health clinic on the same day, it may require two co-pays, depending on your insurance.

We accept most insurances. We are network providers with Aetna, BCBS, Cigna, Med Cost, NC Medicaid, NC Health Choice, Tri-Care and United Health Care.